Offline front desk operations
Take bookings, process payments, and run POS sales without internet. Everything syncs automatically when the connection returns. Your front desk never stops working.
Available in all packagesFeatures
Software capabilities arranged around the whole lodge, not just reservations.
Tsa Bonno HospitalityOS is strongest when the front desk, operations, owner visibility, and commercial tools all work together. Every customer can start with a free 1-month trial. These are the major product areas that make that possible.
Feature groups
- Front desk control with bookings, guests, rooms, quotations, invoices, and planning
- Operational workflows like housekeeping, maintenance, room supplies, and stock take
- Owner and manager visibility through reports, expenses, audit, and staff control
- Commercial expansion through bar or kitchen sales, inventory, online reservations, and a manager overview app
Flagship features
The capabilities that make Tsa Bonno different from generic lodge software.
Financial control and balances
Bookings, invoices, receipts, refunds, and end-of-day checks sit in the same workflow. Unpaid balances are harder to miss. Cash and outstanding balances stay visible.
Standard and ProPOS linked to lodge operations
Bar, kitchen, and service sales are processed through POS and linked directly to room invoices. Stock levels update automatically with every sale.
Pro packageInventory and stocktake
Track stock levels, run stocktakes, set low-stock alerts, and see which rooms or supply lines are running low before they become a service problem.
Pro packageManager mobile visibility
Owners and managers see occupancy, revenue, alerts, reports, staff activity, and operational requests from any phone — no computer needed.
Pro packageDirect booking site
Your own branded reservations page lets guests search dates, browse rooms, send booking requests, and contact the lodge directly. No commission.
Pro package
Bookings & Guests
Every reservation flows from enquiry to invoice without leaving the system.
Smart booking workflow
Create quotations, convert to bookings, manage arrivals and departures — all from one connected flow.
Guest records
Keep guest information tied to the stay, room, and invoice. History stays accessible for return visits.
Planning calendar
See occupancy flow and pressure points ahead. Make decisions before problems arrive.
Conference & event bookings
Multiple setup types, catering options, deposit tracking, and date conflict detection for event spaces.
Payments & Billing
Financial control that stays connected to the operational side of the stay.
Invoices from stays
Create invoices automatically from bookings. Track balances, deposits, and payment progress in one view.
Payment recording
Capture cash, card, and mobile payments. Each payment links back to the correct booking and invoice.
End-of-day balancing
Reconcile cash, outstanding balances, and anomalies before the day closes. Night audit catches what manual checks miss.
Expense tracking
Record and categorise expenses. See which rooms or departments consume the most resources.
Rooms & Property
Room status, housekeeping, and maintenance stay visible to the whole team.
Room board
Colour-coded room status at a glance — clean, dirty, occupied, out-of-service. Front desk makes faster decisions.
Housekeeping workflows
Track room status, assign cleaning tasks, and monitor completion. More clarity than paper-based routines.
Maintenance tracking
Capture issues as they happen. Track repair costs and resolution status per room.
Room supplies
Manage consumables with live balances, loading, usage tracking, and stock take. Low-stock alerts before service problems.
Point of Sale
Bar, kitchen, and service sales connected to the lodge operation.
Multi-outlet POS
Run separate outlets for bar, kitchen, spa, or shop. Each outlet tracks its own stock and sales.
Room charge linking
Sales can be charged directly to a guest's room invoice. No separate slips to reconcile later.
Quick-sale interface
Fast touchscreen interface for busy service periods. Minimal taps, maximum speed.
Sales history
Full audit trail of every transaction. Void, refund, and discount actions are tracked and visible.
Inventory
Stock visibility that prevents quiet leakage.
Stock tracking
Track stock levels across outlets and storerooms. See what is moving and what is not.
Stocktake
Run regular stocktakes. Compare expected vs actual counts. Identify shrinkage early.
Low-stock alerts
Set minimum levels. Get notified before items run out. Prevent service disruptions.
Supplier management
Record supplier details, track orders, and manage reorder points for critical items.
Reports & Visibility
From daily firefighting to management control.
Occupancy reports
See occupancy trends, room performance, and revenue per available room over time.
Financial summary
Revenue, expenses, cash collected, outstanding balances — all in one daily view.
Staff activity
See who did what, when. Role-based audit trail for accountability.
AI-powered insights
Ask questions in plain language. The AI understands lodge vocabulary and flags unusual activity.
Offline & Sync
Built for lodges where internet is unreliable.
Works without internet
Every operation — bookings, payments, POS, inventory — works offline. No waiting for connectivity.
Automatic sync
Changes queue locally and sync via Supabase RPCs when connection returns. Financial operations are prioritised.
Multi-desk LAN sync
Multiple front-desk computers sync over local network. No internet required. Conflict detection prevents double-bookings.
Cache freshness
The system knows which data may be stale. Staff see freshness indicators so they can make informed decisions.
Staff & Permissions
Control who can do what across the entire system.
80+ granular permissions
Control who can manage bookings, void sales, issue refunds, access reports, or change settings.
Predefined roles
Owner, manager, receptionist, housekeeper, accountant — start with roles, customise as needed.
Staff lifecycle
Active, suspended, archived status with full audit trail. POS outlet scoping for role-based access.
In-app messaging
Managers and front desk communicate through threaded conversations. No more scattered WhatsApp chats.
Who it helps
Why this matters to real lodge teams.
Owners
Want a clearer picture of revenue, costs, operations, and where the business is leaking or growing.
Managers
Need better control of rooms, staff, bar or kitchen activity, maintenance, and operational follow-through.
Reception teams
Need simpler flows for bookings, guest handling, room assignment, arrivals, departures, and invoicing.